TEEPEE NIGHTS – USER AGREEMENT TERMS AND CONDITIONS
Definition ‘THE BUSINESS” means Teepee Nights, ABN 52890053261. The person who books the equipment warrants that they are either the Hirer or have the authority of the Hirer to book the equipment. “THE EQUIPMENT” means goods hired as they appear on the booking agreement. “THE AGREEMENT” means the Booking Form/Hire Agreement between the Business and the Hirer of the equipment.
Agreement - The Hirer, by placing an order via email or telephone, agrees that they accept the conditions of the hiring agreement. The Business will retain a booking form and signed terms and conditions agreement, which the Hirer will then be supplied an invoice as confirmation of their booking. If the agreement is not signed by the Hirer this does NOT forfeit the agreement.
Hiring Charges - Unless prior arrangements are made hiring charges are for a 24-hour period. The hiring charges are for the agreed period. If the equipment is unavailable for pick up or return, Teepee Nights reserves the right to charge the Hirer for extra time as per the 24 hour rate. Postponement, If the Hirer chooses to postpone the hire of the equipment, cancellation charges will apply. See below.
Cancellation - If the Hirer cancels the booking, the Business reserves the right to charge the following. 14-30 days of delivery date 25% of the invoice amount. 7-14 days from delivery date 50% of invoice amount 1 to 7 days from delivery date 75% of the invoice amount. Within 24 hours of delivery date 100% of invoice amount. The Delivery date is usually the day of the function / booked date, unless otherwise specified. $100 Deposit is Non refundable but transferable to hold another date.
Payment - Bookings are held upon request and confirmed once booking form is received and Teepee Nights has invoiced the hirer. A Non refundable $100 deposit is required to secure your booking and full payment required 1 week prior to party date. The Business reserves the right to withhold delivery if full payment has not been received prior to delivery. An extra delivery charge may apply if the Business needs to reschedule the delivery or return to the premises once delivery has taken place. Payment options include Electronic transfer or cash on delivery. Public holiday surcharges apply and minimum booking fee of $350 applies to all bookings.
Delivery and Pickup - Delivery charges are quoted upon request and are an extra charge on top of the hiring fee outside the 10KM radius of Terrey Hills. Quoted charges are for the delivery suburb. Delivery outside the 10KM Radius will incur a further charge from $40.
Set up times on Saturday will be from 8am - 4pm and you will be allocated a 2 hour window for arrival. Friday setups are more flexible. Sunday pickups will start from 9am. Alternate times can be discussed on request and subject to availability.
Receipt of Delivery - The Hirer is responsible for being present to accept delivery of the equipment. The Hirer is responsible for any loss or damage incurred if He / She arranges equipment to be delivered without being present or without an authorised agent present i.e. The Hirer is responsible for losses or damage resulting from equipment being delivered to an unattended premises or location as requested by the Hirer.
Positioning/Setting up of Equipment. - The Hirer is responsible for indicating clearly the location of the assembly or dismantling of the equipment. The Business will take every care, but shall not be liable for any damage to the site, site access, furniture or personal belongings.
All floor areas must be clean from dirt and dust before setup commences.
Use of Equipment - The Hirer is responsible for checking the quantity of hired items against the invoice/agreement upon delivery and should contact the Business on 0415 555 032 immediately to advise of any discrepancy or damage discovered. Advice after the function will not be considered as advice and the Hirer will be, liable for any loss or damage to the Equipment. Damage to Hire equipment during use is the responsibility of the Hirer and the Hirer agrees that repair or replacement charges for damaged equipment will be actioned after the hire date. If at any time during the hire period the Hirer considers the equipment to be faulty, it is the Hirers responsibility to contact Teepee Nights by telephone to report the problem. The Business reserves the right to repair or replace the faulty equipment as soon as practicable during the hire period to the reasonable satisfaction of the Hirer. The Hirer should not
attempt to repair the Equipment without prior consent of the Business. Call out charges, relative to the time of day, will be due and payable if the equipment is found not to be faulty as claimed by the Hirer. The business will not be liable for any loss, damage or expenditure incurred by the Hirer due to faulty Equipment for any reason whatsoever.
Cleaning. A cleaning charge will be applied to all equipment returned excessively dirty $25 per piece of equipment. This will apply to all hire equipment. Linen does not need to be washed, however if they are returned stained or excessively dirty a cleaning fee will apply. All hire equipment; linen and bed sheets need to be returned dry.
Insurance. Insurance is the Hirer’s responsibility during the hire period. The Hirer is responsible for the security of the equipment at all times during the Hire period. Any lost, broken, damaged or destroyed equipment will be charged to the Hirer at full replacement value.
Liability to Third Parties. The Business will not be liable for any claim for personal injury, death, loss or damage to the property however caused unless it is proved that such injury was caused by faulty material, workmanship or negligence on the part of the Business. The Businesses decision is final in all matters relating to these Terms & Conditions of Hire.